Contact Us / Customer Support

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Contact Us / Customer Support

We understand sometimes customers need pre-sales / post-sales support. We are always eager to help our customers.

We provide customer service / support (during business hours) through :-

Preferred Mode: whatsapp message on 9990042600 (Only whatsapp message .. No Whatsapp Calls) 

 Also, other means of reaching us (response may be slower) are:

# Call us : 9990042600 or

# Email us : support@koolgadgets.in

# Write to us : AIPL, Basement, ShishuOne Preschool, F Block, Sector 57, Gurgaon - 122011

 

Please note our business hours :-

Mon-Fri : 10am to 6pm

Sat : 10am to 2pm

 

Note :

(1) We normally respond to Whatsapp messages within 24 hours except on weekend when it make it longer. Response on Emails may take longer.

(2) There may be delay in attending calls. So, suggest you to drop whatsapp message on 9990042600 for faster resolution of issues. 

(3) COVID 19 is causing lots of disruption in operations, and its affecting our ability to timely respond to customer queries. Request customers to keep this in mind.